Returns & Exchange

Return & Exchange Policy

At TIFLEETRADEX PRIVATE LIMITED, customer satisfaction is our priority. If you’re not fully happy with the size, style, or product received, you may request an exchange subject to the terms below.

1. Eligibility for Exchange

You may request an exchange if:

The product delivered is of the wrong size, color, or style.

The item is defective, damaged, or has manufacturing issues.

The product is unused, unwashed, and returned with original tags, packaging, and invoice.

The exchange request is made within 7 days of delivery.

2. Non-Exchangeable Items

Products that cannot be exchanged include:

Custom-made or altered items

Handmade jewellery (due to hygiene and safety reasons)

Items marked as Final Sale or Non-returnable

Products showing signs of wear, damage, or misuse

3. Exchange Process

To initiate an exchange:

Email us at [Insert Customer Support Email] within 7 days of delivery.

Include the following:

Order ID

Product name & details

Reason for exchange (with photo/video proof if applicable)

Our team will verify eligibility and arrange pickup (if available) or guide you on how to send it back.

Once we receive and inspect the returned product, we will ship the replacement.

4. Exchange Timeframe

Exchange processing typically takes 5–7 working days after we receive the returned item.

Shipping time for the replacement item will vary by location and courier partner.

5. Shipping Charges

If the exchange is due to an error on our part (wrong item, defective), we cover all shipping charges.

For size/style exchange by customer preference, return shipping costs are borne by the customer.

6. Availability of Replacement

Exchange is subject to stock availability.

If the replacement item is unavailable, we will offer:

An alternative product, or

A refund as per our Refund Policy

Terms & Conditions

Terms & Conditions Statement

Welcome to TIFLEETRADEX PRIVATE LIMITED (“Website”). This Website is owned and operated by TIFLEETRADEX PRIVATE LIMITED By accessing or using our Website, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully.

1. General

By using this Website, you confirm that you are at least 18 years old or using the Website under the supervision of a parent or guardian. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Website after changes are made constitutes your acceptance.

2. Products & Services

We deal in fashion apparel, handmade jewellery, designer clothing, leather laptop bags, and accessories. All products are subject to availability. We reserve the right to modify or discontinue any product without notice.

3. Pricing

All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice.

4. Order Acceptance

Receipt of an electronic or other form of order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including stock availability or payment verification.

5. Shipping & Delivery

We aim to dispatch orders within 2–7 working days from confirmation. Delivery timelines may vary based on location and logistics. We are not liable for delays caused by courier services or unforeseen circumstances.

6. Returns & Refunds

Returns are accepted within 7 days of delivery only if the product is defective or damaged. Items must be unused and in original packaging. Refunds will be processed to the original mode of payment within 7–10 business days after approval.

7. Intellectual Property

All content on this Website—including text, graphics, logos, images, and software—is the property of TIFLEETRADEX PRIVATE LIMITED and protected under applicable copyright and trademark laws.

8. User Conduct

You agree not to use the Website for any unlawful purpose or in a manner that may damage, disable, or impair the Website. Misuse of our content or website features may lead to termination of your access.

9. Privacy Policy

By using our Website, you also agree to our Privacy Policy outlining how we collect, use, and safeguard your information.

10. Limitation of Liability

We are not responsible for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this Website or products purchased through it.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of delhi.

--> We collect the personally identifiable information from you when you register with us or you --> transact as a guest. During registration you are required to give us your contact information --> (such as name, email address, date of birth, gender, billing address, delivery address, pin --> code, mobile number, occupation, interests etc.) Upon registration users may receive communications --> from carralimkart.com (e.g. newsletters, updates). Even when transact as a guest we collect --> identifiable information (such as name, email address, date of birth, gender, billing address, delivery address, --> pin code, mobile number etc.).-->

--> We use this information to contact you about the services you are using on our website and services --> in which you have expressed interest.-->

--> When you purchase a product or service from us, we request certain personally identifiable information from --> you on our order form, in order to be able to fulfil your requested service. You must provide contact information (such as name, email, and shipping address).-->

--> We use this information for billing purposes and to fill your orders. If we have trouble processing an order, --> we will use this information to contact you.-->

--> We are the sole owners of your information collected by us at different points on our Website.-->

--> The website contains links to other websites, which could be held under TIFLEETRADEX PRIVATE LIMITED, or otherwise. --> Websites held under us would follow the same privacy policy as carralimkart.com. For external links, we are not responsible --> for the privacy practices of such websites which we do not own, manage or control.-->

--> We may at certain times make chat rooms, forums, instant messenger and message boards and other services available to you. --> Please understand that any information that is disclosed in these areas becomes public information. We have no control over --> its use and you should exercise caution when disclosing your personal information to anyone.-->

--> If you use a bulletin board or chat room on this website, you should be aware that any personally identifiable information you submit there --> can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.-->